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Go into a private space with a mirror, look yourself in the eye, and say some self-affirmations to yourself. If you can, amp yourself up physically, if you are of able body. Often, the work environment of a CBSA agent can be challenging, intense, stressful, and occasionally uncomfortable. So, they're evaluating where you fall between being an asset versus a liability. I recommend finishing up your response with a final qualifying sentence. As a leader, you are often required to make split decisions for the good of the team. Decide on and commit to your approach as soon as you have a clearer understanding of the role the actor will play. Good answer! The CBSA states, 'Values cannot be considered in isolation from each other, as they often overlap. "As a CBSAofficer I'm held to a higher degree of professionalism, and I will respond in a professional way. Their observations may help you understand how you are perceived and your most significant contributions. What made you choose to do the right thing in the end, and how did it make you feel? Your interviewer is assessing if you're more social and team-oriented versus task-oriented and introverted. "For my post-secondary education, I took police foundations. Xvua10qhb. Decide on a strategy and commit to your approach as soon as you have a clearer understanding of the role the actor will play. Be as gracious as possible when receiving your feedback, constructive or negative. Officer trainee entrance exam (OTEE) 2. So the wisest course is to pull aside a lead manager, one you can trust to handle this situation appropriately and inform them clearly of all the facts you have gathered as objectively as possible, and ask if there was anything you could do to continue to be of help. Interview3. Since this is testing your responses, you'll want to practice. If you fail to meet even one part, then you fail the interview. Recently, I(set the stage for a story of a time when you witnessed a screening officer steal from a passenger). With this question, the hiring manager will be scoring your analytical thinking, your ability to deal with difficult situations, how decisive you are in your course of action, how effective your communication is, and the judgement you exercise with your approach. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Challenge yourself to align your philosophy to theirs in a complementary way. It will test how consistent you are in your responses, your approach, and your overall handling of the situation.It will probably evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. Role play interview questions involve a participative scenario where your skills and responses are tested in the present, in real time. They'll likely have presented the scenario and you role in advance, giving you anywhere from a day to 5-10 minutes prior to prepare. We do not claim our questions will be asked in any interview you may have. CBSA hiring authorities would like to know more about your current experience level and industry knowledge. A pandemic is a 'global epidemic of an infectious disease.' It takes some specific personality traits to be able to carry out the duties of a police officer efficiently. You'll be interacting with an actor in the role opposite you, and it is their job to make it tricky for you to navigate. Acknowledge your big-picture scope of the responsibilities your team leaders carry, and how you take full responsibility for how you perform your job. It seems you have a lot of natural leadership tendencies, which is terrific! I have only puffed a cigarette once and found it disgusting. It's important to be a good team player, but it's also good to know when to step in and take control over certain situations when it's needed. Draw up a real life example where you faced such offensive behavior directed at you. The purpose of this page is to help you prepare for your job interview. ", Written by Rachelle Enns on March 28th, 2020, "think everyone should act with integrity even when no one is looking. Describe the ways in which you behave as a leader in your everyday life. This scenario will test your communication skills and your ability to speak non-defensively, objectifying the situation. Lastly, I understand that CBSA conducts community outreach activities in a variety of communities to educate and approach a diverse range of recruits, including unrepresented minority communities. A few annual stats at a glance: - 96 million travelers processed- 11,217 firearms and weapons seized - 1,307 illegal tobacco seizures- $2.8 million of suspected proceeds of crime seized- 16,180 drug seizures - 7,786 removals of inadmissible personsAnd, that is just the tip of the iceberg. . Provide insights into your thought processes. As with any behavioral question, it is framed in a way that asks you 'about a time' when you faced a situation in the past. At the end of your answer, consider further qualifying yourself by providing real-life examples of how you exude respect, integrity, and professionalism. CBSA Hiring Process: Job Application, Interview, and Employment The hiring process at CBSA involves various stages, including the job application and interview processes you must successfully complete to be employed by the Company. You can find the guide here: https://www.mockquestions.com/articles/How to Answer: Why Should We Hire You?/. Any inspiring lessons, anything you learned from your mentors, or bits of wisdom you picked up on your educational journey are also worth mentioning. It will test your problem-solving skills, and your ability to discern facts from opinions or misunderstandings. It illustrates a conviction to learn, grow, and develop that recruiters are usually on the hunt for. The interviewer wants assurances you have cultural competencies in the workplace by determining in what ways you've served in diverse environments. Medical exam8. Watch your body language in the mirror. Exhibit passion and enthusiasm to compete for this career opportunity. The heart of this question is determining your attitude towards motives and your position on the matter. How you build and develop your teams should be a reflection of how you have developed your own skills and how we grow in our careers. International trade law refers to the set of rules and agreements that govern commerce between countries and how countries conduct business across borders. They could potentially compromise the efforts of the team as a whole. I deal with the same kind of volatile situations that you encounter at the CBSA. Solid answer! As of Spring 2023, Canadian NEXUS enrollment centres at certain airports will reopen, and passengers will be able to complete their interviews in a two-step process. Contact us here. ", Excellent! If you are not aware of the overall activities of the CBSA, they provide some stats on their website. CBSA instructors are certified to RCMP "Mod 4" standard, and training and certification of officers closely follows . Offer an example of when you put this to the test. Be sure to highlight any awards, scholarships, or accolades that you may have received while earning your post-secondary credentials. The competencies you'll be evaluated on are; developing self, flexibility, problem solving, meeting client needs, communication, teamwork, and self-control and composure. Your interviewer will evaluate your communication skills and how well you articulate your concerns to your supervisor. If you have an example of a time when your calm presence stood out from others, relay this brief story. Any background checks that reveal relevant information that contradicts what a candidate relayed will undoubtably be passed on as a candidate. I align with the values and ethics of the CBSA, and I hope to have a lengthy career and even retire as a CBSA officer. It will evaluate your ability to develop yourself, your skills, and whether you easily identify growth opportunities, are willing to step outside of your comfort zone, and are quick to hold yourself accountable for the actions you took, or the actions you promised to take, while staying true to your word and your integrity. I pose a situational question in the future tense, to see how you would respond to a hypothetical situation you may not have encountered yet. Interview process at CBSA Overall experience Poor Excellent Easy Difficult Interview process length More than one month 38% About a week 31% About two weeks 23% About a month 8% About a day or two 0% Most reported steps On-site interview 82% Phone call/screening 55% Written test 36% Background check 36% Problem solving exercises 18% The multi-tiered Code of Conduct outlines a variety of topics such as values and expected standards, prohibited actions, misconduct, conflicts of interest, disclosure of information, and other issues critically related to ethics. We are expected to integrate the public sector and CBSA values into our decisions, actions, policies, processes, systems, and how we deal with others. It will test your problem-solving skills, and your ability to discern facts from opinions or misunderstandings, which will speak to your emotional intelligence and your ability to empathize and not internalize the emotional state of others. I work with passengers, searching bags and people. To eliminate the confusion caused by multiple agencies, the CBSA was formed. Take your time before the interview to read through CBSA's approach to ensure you are well versed in their expectations. It will test your willingness to step outside of your comfort zone. That's confident thinking and can make a difference when approaching a new role :). These are nice ways to support your colleagues, indeed. Even if you're not driving a team, you can still demonstrate the qualities of a leader. Your response to this question may vary depending on the role which you are interviewing for. Perhaps you could tell a brief story of a time when you changed a situation through your use of empathy. I genuinely look forward to it.". At the NEXUS interview appointment, you will be asked a series of questions relating to the information you provided you on your application. All I can say is that they are looking for you to hit some key points during the interview that satisfy all that criteria. This course touched on many subjects such as interview and investigation, psychology, criminology, and issues in diversity. This is especially important when immersed in scenarios surrounding linguistic diversity. "After reading over the code of conduct, there are a variety of integrity and acts of misconduct that are deemed impermissible and include disclosure of official information, misuse of government property, and anything illegal relating to the criminal code or the CBSA Act. The distinction is that behavioral questions focus on how you handled yourself in the past, and your previous behavior is used as a predictor of how you'll perform in the future. Offer how this would personally impact you, that of learning your work quality did not meet your expectations. On their website, CBSA partly defines their core value of respects as meaning, 'treating all people with respect, dignity, and fairness.' In answer to. Other times, an implementing an imperfect policy is the best solution available. As a trainee your annual salary will be $64,234 to $71,525 (FB-02). Research their code of conduct in preparation for your CBSA interview. Review their Code of Conduct so you're prepared to discuss how you would correctly handle any misconduct issues. A Situational question is posed in the future tense, to see how you would respond to a hypothetical situation you may not have encountered yet. Staying productive is the only course. Use this information to set goals for improving your interviewing skills. Unskilled communicators are more likely to recruit their supervisors for help. One of my strengths is the ability to be empathetic and understanding of the views of others, the conclusions they come to, and their motivation for reaching the decisions they make.". They will take the information you share and view it as a predictor of what to expect from your performance in the future. These questions have been developed to assess 4 of the required competencies to become a CBSA officer trainee. I have an interest in law in general and always like to learn more every day.". What factors in this hypothetical scenario did you take into consideration when deciding on your approach? Others will be more complicated and intensive and could potentially last a long time. I understand that CBSA is looking to create a diverse, inclusive, and engaged workforce where diversity is fostered and valued. This is a medical screening, designed to assess if you meet the minimal physical requirements for work as a police officer . CBSA has clear statements when it comes to the ways they embrace diversity in the workplace and communities. CBSA looks for individuals who naturally act like a leader. Physical evaluation5. "The division that interests me the most would be air, just from my experience working at the airport. This also will require you to exhibit in your diplomacy, composure, and will test your sense of teamwork, how you inspire others, and how you foster a stronger team environment and collaborative mentality. There are occasions where instead of providing a brief, they'll verbally relay the situation you are role-playing in. "(QUALIFYING INTRODUCTION) I believe that integrity means making moral decisions even when no one is looking. Offer the unique qualities, characteristics, and knowledge that helps you to stand apart from other candidates. "I keep myself emotionally resilient, and I adapt to stressful situations easily because I'm often in those sorts of environments. Their job exposes them to horrific crime scenes and tremendous verbal abuse. This includes vigorous exercise, meditation, practicing acute problem solving, or learning more about the history of border services in Canada. The only way to respond to this question is by evaluating the facts. Discuss how you remain helpful and collaborative, regardless of the volume of work or pressures on any given day. "I maintain my cool and do not easily lose my temper. These candidates must be medically and physically capable of performing the duties of the position. (ACTION) When I witnessed this particular situation, I(discuss the actions you took in this situation). Being in tune with the state and well being of your team is a hallmark of a good manager. Secret security clearanceUnderstanding that the CBSA interview process is lengthy, in-depth, and indeed stringent, it's up to you to show that you are the right person for the job. "I read a great deal about the CBSA values. It's important to keep a level head in this job and explain my duties to members of the public.". My interview invite clearly stated that a valid Canadian citizenship document (Canadian birth certificate or Canadian passport) is required. The first is to review your official documents. I checked with my school international advisor and it is real. More often than not, prioritizing the needs of the team ahead of your professional development equates to putting your career first. It evaluates your level of integrity and your problem-solving skills, your communication skills. I've provided a starter for you below. Terrific answer! Even in the most charged and challenging scenarios, CBSA needs their representatives to maintain their professionalism. "I have always admired how CBSA officers manage their responsibilities and that is why I applied to become one. Prepare with confidence for your forthcoming IELTS Academic or General Training test and PTE and CELPIP . This question tests your approach towards teamwork and how supportive you are with the other members of your team. This question is intended to assess your leaderships skills, your sense of teamwork and how you inspire and motivate those on your team. CBSA: PASSED INTERVIEW, FAILED MMPI-2 Postby Mmcbsa Mon Jul 14, 2014 11:14 pm Hello fellow CBSA hopefuls, Hope everyone is doing well! Medical exam 8. In an interview, you are your most influential advocate, so be prepared to advertise your merits with measured confidence and humility. We have a guide on how to answer 'Why should we hire you?' Your answer should provide them insights into your approach to team building, project management, your interpersonal skills, and your self growth and development. Hungary's foreign minister strongly criticized the European Union's sanctions against Russia, arguing they have damaged . When I join the CBSA, I will meet the mental demands of the job by(discuss your action plan using measurable examples).". Throughout your application, you'll need to demonstrate the characteristics and traits they're looking for in a CBSA employee. There are more than enough Canadian citizen applicants for the CBSA to go through. They are on the same team as you and your team leader. Describe how you handle yourself when you are stressed or under pressure. They'll observe your skill level and see how well it matches to how you've presented yourself on your resume, as well as throughout the interview so far. This will reflect that you are thorough in your approach and exemplify a strong work ethic. How much do CBSA agents make? Interviews are not holistic measures. They are explicitly clear that, when crafting your CBSA application, you must answer every question with complete honesty. When a pandemic is declared, borders may close, and work processes may change dramatically. Do some fast physical exercises. Failing a technical interview categorically does not mean you're a bad engineer. Speak confidently, making relaxed eye contact, while posturing yourself with positive, engaging, and confident body language. It's apparent that you have observed CBSA officers' work, and you sound confident in your ability to jump into the role and see long-term success. Express you have a genuine interest or are open to learning more languages. Do you have any measurable actions that you could include for the interviewer? You didn't make it about THEM. Walk them through your approach and steps for managing a new project and how you would direct your team. Mistake #2. Choose a handful of your strengths which align with the requirements of this job. Additionally, it is worth examining why you believed strongly in your recommendation.So, what fueled your strong belief of this idea, and what were the reasons for it being shot down? For that reason, I will do everything to ensure that I act in integrity and abide by the CBSA ethos on and off duty.'. These types of interviews are intimidating at best but also can be hard to prepare for. This is especially important when immersed in scenarios surrounding linguistic diversity. My desire to work in a security and enforcement environment and that motivated me to make the right changes and commitments in my life. Emotional intelligence is defined by one's ability to be fully self aware while controlling one's own emotions rather than letting their emotions influence their conduct. It will examine your decisiveness, your ability to deal with difficult situations, and your communication skills. Before that he failed his RCMP application. Take time to review and learn all such relevant information on their website. ', "If I come across misconduct, I would take it seriously, and report it to the immediate manager. I want to be competitive in this process but also maintain my personal sense of integrity. Poor morale has the potential to burn out your teams and can be detrimental to productivity. This sign can save you a lot of time on the US . I joined a local MMA gym. It's of value to share your big-picture view of the nuance of this situation. Take it in stride. Take this opportunity to boast about your merits and talents. They're are curious why you are interested in this position and are assessing your personality fitness for the role. The CBSA currently has 117 land borders crossing and a presence in 13 international airports.". As a screening officer, it is easy to steal items left by passengers, and if you're smart you can get away with it. Adherence to these values is what enables the CBSA to justify its right and privilege to enforce the law and keep Canadians safe.". Avoid offering specific examples, since this is a situation question dealing with a hypothetical 'what if', rather than a 'tell me about a time when' behavioral question. I have never committed a federal-level offense and have not used illegal drugs since 2017. Ask questions and process out loud your reaction, response to the situation, and what actions you would take. So the goal here is to make efforts to work well with this person and to adapt your communication style to theirs for the sake of the functionality of the team. "Yes, I'm in great physical shape, and I work out regularly. So the heart of this question is what action you take versus being less productive through task paralysis. But rather, thinking back on any situations where you've faced a similar situation and shined. Exhibit your ability to remain professional and composed, regardless of the situation. If you've never involved yourself with illegal substances, state that with conviction, and that any associated behavior is against your values, morals, and nature. Very well said! They are also interested in hiring career focussed individuals who have some sense of where they want to take their career with CBSA. Don't waste time berating yourself if an interview didn't go well. Make sure to communicate your answer as clearly and concisely as possible. You Didn't Dress the Part. "I trained myself physically by changing my exercise regimen to include more functional movements, rather than simply lift weights. If you have additional questions in regards to the SI process, contact us at our e-mail address of CBPHiringSI@cbp.dhs.gov. However, someone who is frequently governed by their stress or allows their behavior to be dictated by their emotions. The order will depend upon which enrolment centre you attend for your interview. ", "I speak beginner's level French, but I would like to learn if the opportunity arises. Exam Code: CBSA; Exam Name: BTA Certified Blockchain Solution Architect; Updated: Jan 10, 2023; Q & A: 230 Questions and Answers; Uses the World Class CBSA Testing Engine. These individuals may not be the most effective communicators. The aim of the psychological assessments is to ensure that you . This answer is good! Secret security clearance "I have been guilty of provincial-level offenses (driving-related tickets, for example) and have partaken in marijuana (before it was legalized), MDMA as well non-prescribed Adderall. Objectively analyze the experience without judgment. A role play interview questions involves a participative scenario where your skills and responses are tested in the present, in real time. Keeping the big picture in mind, you have to look at the facts presented with this hypothetical situation. However, if you want consideration for bilingual opportunities, these positions require a working knowledge of Canada's official languages. If you are aware of any special or new pandemic-related efforts put in place by the CBSA, it would be a nice addition to your answer. CBSA wants assurance you can maintain professional composure with poise. The main reasons for the rejections include: Inappropriate photos / content. Be prepared to discuss with the interviewer the tangible actions you have taken to ensure full preparation for a career with CBSA. They are curious to see whether you truly explore every avenue when dealing with a challenging person. That is what I aspire to be should I be given an opportunity with the CBSA". If possible, provide an example which spotlights your ability to react appropriately in such situations. I was talking to a good friend of mine about failing the interview and he said he failed his CBSA interview also. It will test your flexibility and your adaptability, and if your ability to identify your coworker's needs, from their need to feel heard, validated, empathized with, and assured they are a valued member of the team. I like to maintain physical fitness.". They'll be evaluating your experience level with how effective your communication is. You must create your own answers, and be prepared for any interview question in any interview. Learn more here. One recommendation is to carve out more specific/measurable examples of your expertise, character, and dedication. This scenario will test your communication skills and your ability to speak non-defensively, objectifying the situation rather than singling out any one person. Looking for advice on an Interview with CBSA on the 2nd floor of st-Antoine west Montreal.Quebec H3C1B2. For Situational questions, the recommended approach is to apply the ARC method. Your interviewer will evaluate your analytical thinking, and how able you are to recognize your growth opportunities. I have a healthy lifestyle which includes working out, spending quality time with family, and praying. Show the hiring authorities that you have a firm understanding of all expectations placed on you from an ethical standpoint, should you be hired. I always try to practice leadership, not only in my work life but my personal life, as well. Assure the interviewer that you understand the importance of keeping your focus in the workplace and the preventative measures you take to ensure a grounded work/life balance. We accept responsibility for our actions in order to build and maintain a reputation of trustworthiness and accountability.' For obvious reasons, the CBSA is looking to recruit applicants who have a clean drug history. The expectations are very similar to those required of members of the military and as such, I have been abiding by a similar code of conduct. It's widely recommended you keep yourself mentally sharp and physically fit while working through each stage of the interview process. Break down for yourself the approach you took in that previous situation and improve upon it when answering this question. Fantastic! Your desire to uphold CBSA's high standards shines through in your response. Or Call Us: 1- (888)-509-1987. Since you work in a similar environment already, can you share how you currently support your co-workers? The diversity of our people and the ideas they generate are the source of our innovation.' Emotional maturity, self-growth, conscientiousness, and integrity are some of the driving components they're keeping an eye out for. Anything that can be attributed to your growth. (FINAL QUALIFYING STATEMENT) I will never allow myself to commit such actions, and I believe in taking positive action at all times, no matter what temptations may cross my path.". It also informs you that you can likely predict this isn't the first time nor the last they will conduct themselves in this manner. There are too many variables to draw that conclusion. "I keep myself emotionally resilient, and I adapt to stressful situations easily because I'm often in mentally demanding environments. When informed of any allegation or evidence of employee misconduct or wrongdoing, CBSA will investigate to ensure that the reputation of its employees and the integrity of CBSA operations are protected. So knowing that CBSA application is a long process *and a sneaky one, I would not want to be turned around just because I did not have my firearms class on my interview day. I encourage you to include more measurable examples. ", This is important, for sure! It probably just means you need to grow your interview skills. For instance, I traveled from Calgary to Toronto in Sept. 22.02.2021 - DBSA's Executive of Origination and Client Coverage, Mohan Vivekanandan joins Alishia Seckam for a discussion on economic stimulus strategies, . Situational questions pose hypothetical situations you may face in the future, with a 'what would you do' response. Lastly, it will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation. Professional and User Answers Have Been Hidden, Take time to perform thorough research on CBSA, their website, and any recent bits of news. If you consider yourself a 'people specialist,' I recommend adding a measurable example of these skills in action. Consider this a part of the test as well. It can strengthen communication and create a support system, emotionally and professionally. I could have taken credit, but in the end, I didn't earn that grade. 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