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More information can be foundhere. Loan wheelchairs will be available for people who may require additional assistance. WebVenue Information Where is Utilita Arena Birmingham? If you have purchased your tickets from The Ticket Factory, please check out the Help pages on The Ticket Factory website. You can even pay with your mobile phone, if you have added a payment card to your Apple Wallet, Google Wallet or Android Pay. The venue reserve the right to evict those conducting unauthorised leafleting from the premises. What cards / methods of payment are accepted? The Utilita Arena was initially an indoor sporting venue called the National Indoor Arena. Utilita Arena Birmingham has over 2,000 on-site car park spaces across four car parks that offer pay and display spaces. Any leafleting inside must be done so with prior agreement from both the Concert Promoter and the venue. We will send you email alerts every time one of your favourite artists goes on tour. Stafford Station has step free access to all platforms. Generally, we discourage people from bringing large posters and banners to events as they can restrict the view of people sitting behind you. The name says it all. All have step free access to all platforms and Birmingham New Street has an assisted travel lounge. In your user account, you can import your Spotify library or follow artists you find on our site to add them to your favourites. Privacy Policy(function (w,d) {var loader = function () {var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; s.src="https://cdn.iubenda.com/iubenda.js"; tag.parentNode.insertBefore(s,tag);}; if(w.addEventListener){w.addEventListener("load", loader, false);}else if(w.attachEvent){w.attachEvent("onload", loader);}else{w.onload = loader;}})(window, document); Cookie Policy(function (w,d) {var loader = function () {var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; s.src="https://cdn.iubenda.com/iubenda.js"; tag.parentNode.insertBefore(s,tag);}; if(w.addEventListener){w.addEventListener("load", loader, false);}else if(w.attachEvent){w.attachEvent("onload", loader);}else{w.onload = loader;}})(window, document); 2023 Startup Voyager Digital UK Limited. A restricted view means there may be something obstructing your view of the event. Check out the Amplify website. The Utilita Arena Birmingham is an indoor amphitheatre and sporting venue located in central Birmingham, West Midland region, UK. These do not need to be pre-booked. We don't have any tickets for this event at the moment, but the organiser may release some more in the future. Youll find the Utilita Arena Birmingham box office located on the Arena Floor level to the right of Entrance E. This is accessible from both the north & south car parks. In May 2016, the Birmingham City Council announced the early expiration of this deal and renamed the venue Arena Birmingham. Lost Tickets Both The Hawthorns Station and Smethwick Galton Bridge stations have step free access to all platforms. If you have any concerns about the behaviour of any other persons around you then please speak to a member of staff at your earliest convenience. Please note that we have a new stricter bag policy, as well as Covid-19 and security measures which may affect your visit. If you lose your tickets, try to contact your point of purchase first. Are There Any Parking Spots near Utilita Arena? / Can I get a photo pass? We are obliged to implement this rule under the terms of our contract with the Card Issuers (VISA, MasterCard, American Express etc.) Please note, prohibited items vary on a show-to-show basis; please refer to your ticket terms and conditions for any items that are not allowed into the venue. Flags and banners with large poles will be confiscated for health and safety reasons. The Utilita Arena Birmingham box office is open on event days. You may be able to also go to the box office with your confirmation details, and ID for the box office staff to be able to assist you. We welcome all feedback and if you would like to contact us about a recent experience at the Arena, please email us at [emailprotected], Utilita Arena Birmingham has on site parking, which can be booked by following this link: I bought tickets as a gift but my name is on the ticket? See is a trademark of SEE GROUP LIMITED. glass bottles, cans etc.) Please note that it is easier to resolve a complaint at the time as there is often little we can do after the event.If you have any suggestions or comments you wish to make, please advise a member of staff. Please refer to the Games Journey Planner How to get to each venue How to get to each venue (birmingham2022.com) or direct on the booking portal: Spectator Parking for Birmingham 2022 (parkthecarhere.com) for the availability of these sites and specific information relating to travel to your event. What advice are you giving to people coming to your venues? For up to date information please check the Metro website: Service Status West Midlands Metro. Utilita Membership Superstar Hospitality experiences at the Arena Find out more Click below for all the info you need for a hassle-free trip to the Arena! Collecting Tickets Please note, parking is chargeable at this venue. No. The arena is just a short walk from Birmingham New Street, Moor Street, Snow Hill and Five Ways train stations. With a wide choice of dishes and cheeky beverages to choose from, its the perfect way to kick off your night. Utilita Arena Birmingham, Birmingham, England Dec 7, 2022 The Cure Utilita Arena Birmingham, Birmingham - Dec 7, 2022 Dec 07 2022 The Twilight Sad Utilita Arena Birmingham, Birmingham - Dec 7, 2022 Dec 07 2022 Last updated: 14 Jan 2023, 11:40 Etc/UTC The Cure Gig Timeline Previous concerts The Cure The OVO Hydro, Glasgow - Dec 4, 2022 Dec Note that the box office is open during limited hours and tickets are subject to availability. (i.e. Calls are free from UK landlines and mobiles. 85 Mount Pleasant Road, Tunbridge Wells, Kent, Bruce Springsteen and The E Street Band - BST 2023, Bruce Springsteen and The E Street Band - Villa Park - 2023, Bruce Springsteen and The East Street Band - BST - 2023, Bruce Springsteen and The E Street Band - 2023, Birmingham is at the hub of the UK motorway network, enabling visitors to travel directly from the M42, M5, M6, M6 toll, M1 and M40.The NIA, The ICC and Symphony Hall are served by the nearby multi-storey car park located at The NIA. For route planning please use: www.arenabham.co.uk/your-visit/getting-here Box Office Information You'll find the Arena Birmingham box office located on the Arena Floor level to the right of Entrance E. This is accessible from both the north & south car parks. Professional photographers should contact them direct to request photo or filming passes. What items are not permitted to be brought into the venue? But soon after opening, it also started hosting entertainment events for families too. University Station has step free access to all platforms, with an accessible buggy running between the station and venue. How do I collect my tickets from the box office? On Foot The box office is usually open on show days at approx. On certain show days, the box office may be open earlier or later dependant on the nature of the event. If the number of people on site becomes a health and safety risk, our security team will need to move people on until doors open. The Arena is part of the NEC Group, which has taken the decision to support a single charity each year. If you have any questions before, during or after your visit to Utilita Arena Birmingham, check out our FAQs below. If you have lost an item at the venue, please contact the venue on[emailprotected]and our team will be happy to look into this for you. The shuttle for both will be located immediately outside Coventry train station entrance, approximately 200-250m walk to the venue. Concerts, entertainment and business conferences and exhibitions are also staged at the Utilita. For a worry free ticket purchase, choose Ticket Protection to protect your transaction when purchasing through The Ticket Factory. Webinside the arena; food & drink; venue maps; contactless payments; faqs; accessibility; destination; about us; venue partners; birmingham; legoland discovery centre; the If you have any questions reating to Venue Protect your visit to Utilita Arena Birmingham, check out our Venue Protect page. If you have a permanent conditions that requires the use of a walking aid (crutches or walking sticks), then you are permitted to take these to your seat. To purchase tickets over the phone: 0344 338 8000 Please note, there may be a charge for the box office re-issuing tickets. It's just to give you an idea of what you can expect. Please do not bring fan mail with you to the event, instead post it to us at: [Artist Name] Fan Mail,Arena BirminghamKing Edwards Road Birmingham B1 2AA. Will I be searched? On certain show days, the box office may be open earlier or later dependant on the nature of the event. I've heard about the NEC Group Arenas' partnership with MelodyVR, how can I watch concerts in VR? Visitor Views of from Seat Block 10 at Utilita Arena Birmingham These times are subject to change but you can find the latest times on your specific event page. Accessible shuttle buses will operate from The Hawthorns station and the venue. Thermal bottles are not permitted in the venues as they are not collapsible under foot and cause a trip hazard in the event of an evacuation. If you require alternative seating please return to Customer Services at the Box Office whilst you are at the Arena. You'll find the Arena Birmingham box office located on the Arena Floor level to the right of Entrance E. This is accessible from both the north & south car parks. The Utilita Arena in Birmingham is the third-largest indoor arena in the West Midland region of the United Kingdom, with an interior capacity of 15,800. We take the safety and security of all our fans and visitors very seriously, Utilita Arena Birmingham operate a strict screening procedure for all guests entering the arena. The box office is usually open on show days at approx. You must only bring one bag that is no larger than 21cm x 30cm x 19cm thats the size of an A4 sheet of paper. However, we would recommend the Hawthorns Station for accessible travel as there will be accessible shuttle buses operating between the station and the venue. Wheelchairs can be accommodated on all accessible shuttle buses, subject to these maximum dimensions and a combined user and wheelchair weight limit of 300kg: *Coventry Arena & Stadium: there will be a dedicated accessible shuttle bus service to serve rail passengers from Coventry Station and pre-booked Blue Badge parking at Westminster Road Car Park. Dedicated external smoking areas can be found at the end of the concourse. Journey time 15-20 minutes Leave New Street Station via the Victoria Square Exit. The Utilita Arena in Birmingham (not to be confused with Resorts World Arena) has been reimagined and renamed a few times since it first opened in 1991. Please note the booking fee for this event includes a Venue Fee of 2.00 which is charged by the venue. Fans will be allowed entry as long as the Kirpan does not exceed the stipulated size of 4 inches, is worn alongside at least one other Article of Faith and concealed underneath clothes. You can also check out the Utilita Arena website for more information on its other locations, including Newcastle Arena and Sheffield Arena. For a full list for the venue you are visiting, please check the Games website booking portal Spectator Parking for Birmingham 2022 (parkthecarhere.com). I am visiting with a part of school children/students do you have a risk assessment? You can book them through the Ticket Factory mobile device app. Yes, free drinking water is available from the medical centre on the concourse opposite Block 2 and from various food and bar outlets. What Are the Covid Restrictions at Utilita Arena Birmingham? Contact the Venue Later in 2012, the Birmingham City Council approved plans for an extensive renovation of the National Indoor Arena. Lifts service each floor of the car park. If you have a particular question about your ticket, why not check out our handy box office FAQs. We understand the desire to take a few snaps during the show, however every Event Promoter has their own policy regarding the admission of cameras and this can change at short notice. Ambulant disabled seating is also available around the arena with ticket prices varying depending on the seating location. If visitors would like to smoke or vape, there are dedicated areas for this inside the main walls of the Arena. From here there will be staff and loan wheelchairs available to support, and then an onward wheelchair accessible buggy to the venue. We aim to post tickets as soon as possible after you've bought your tickets. It also collaborated with Newcastle Arena, which became Utilita Arena Newcastle back in 2017. The entire venue can be accessed by people with wheelchairs and walking aids and is service-dog friendly. We often don't receive the actual performance times until closer to the event. DIRECTIONS TO THE VENUE Re-seating is subject to availability. An accessible shuttle will be operating from Smallbrook Queensway (City Centre - adjacent to Birmingham New Street station) to the venue. / Could I be refused entry? The mobility scooter plus user must not exceed 300kg. It was the setting for the world premiere of Sir Cliff Richard's production of Heathcliff and has also staged numerous concerts and comedy shows. Class 2 mobility scooters with 3 or 4 wheels will be accepted provided they are no more than 600mm wide and 1000mm long, with a turning radius not exceeding 1200mm. The charge points require a type 2 connector and will deliver a minimum 3.5kwh. Items will be confiscated and returned to you after the event, which may delay your access into and out of the Arena. Both stations have step free access to all platforms. On Marathon day only (Saturday 30 July) an accessible shuttle will run from Smallbrook Queensway (outside Birmingham New Street Station) to the venue. The name on the tickets will not affect the use of the tickets unless stated in the terms and conditions at the time of booking. Walking frames or rollators are not permitted in seating areas due to safety reasons in a potential evacuation situation. Information on pick up locations and timings available in 'Catch a Games Shuttle Bus'. On some days there may be no services and on other days there may be significant disruption. Please check coach operators' websites for the latest information. Whether your grabbing a quick burger or buying a round of drinks for your mates, we want to make this as quick as possible for you. To book tickets with wheelchair space or have any other specific accessibility requirements, please call our dedicated accessible booking line on 0800 640 5001. There will be a selection of food and drink available to purchase at the venue. What is deemed as unacceptable behaviour in the venue? Step free access from The Hawthorns stop. Enjoy the event with I am arriving before my mates but I have the tickets, can I leave their tickets somewhere? If we are aware of any tickets sold by our official box office, The Ticket Factory, that have made their way to a secondary site other than Twickets their partner ethical secondary ticket re-seller - and can trace them back to us, we will take steps to cancel them. Thurs 23rd March 2023 and Fri 21st February 2025 at Resorts World Arena Birmingham . Enjoy 30% off all food and drink at selected bars and restaurants at Utilita Arena Birmingham for the first 60 minutes from doors opening at your live event, please check event timings before arrival. Well keep you posted when these get confirmed and how to buy, but in the meantime theres already a selection of on-demand concerts available to buy via the MelodyVR app, on Oculus Goor Samsung Gear VR virtual reality headsets. Amplify, Utilita Arena Birmingham's premium hospitality provider, are the experts at delivering bigger, better and quite often fancier live event experiences. Wolverhampton Station has step free access to all platforms and an accessible shuttle bus from the station to the venue. See table below for the pick-up and drop off locations. To confirm our opening times before travelling to Resorts World Arena or Arena Birmingham to purchase tickets please call 0844 581 1311 for up to date information. Sealed plastic bottles are however permitted into the venue. No ifs, no buts. Introducing Premier Lounge - the brand new, exclusive contemporary lounge bar at Utilita Arena Birmingham. It is best for everyone if you do not bring a bag at all, however if you do, please only bring essentials with you: Any bag larger than 21cm x 30cm x 19cm thats the size of an A4 sheet of paper. You'll find the Utilita Arena Birmingham box office located on the Arena Floor level to the right of Entrance E. This is accessible from both the north & south car parks. Can I get an autograph/shout out or send you fan mail to pass onto an artist? Age Restrictions Arena Birmingham is in Birmingham City Centre. The venue, For all other queries please contact NEC Safety, Health & Environment on, items are not permitted to be brought into the venue. All unisex toilets are controlled by a RADAR key. Address: King Edwards Road, Birmingham B1 2AA, United Kingdom. Hospitality areas also have accessible toilets. This will not run on Marathon day (Saturday 30 July), when there will be an accessible shuttle from Smallbrook Queensway (adjacent to Birmingham New Street Station) to the venue. Sam Fender Utilita Arena Birmingham, Birmingham - Mar 27, 2022 Mar 27 2022 Goat Girl Utilita Arena Birmingham, Birmingham - Mar 27, 2022 Mar 27 2022 Last updated: 11 Jan 2023, 07:30 Etc/UTC Sam Fender Gig Timeline Previous concerts Sam Fender 3Arena, Dublin - Mar 24, 2022 Mar 24 2022 Sam Fender The OVO Hydro, Glasgow - Mar 26, 2022 Mar 26 2022 This is to help speed things up and reduce our queues. These are some of the park and ride sites available. An accessible shuttle bus will run from the station to the venue. Excessive intoxication, aggressive and antisocial behaviour will result in you being asked to leave or being removed from the venue. You will have to enable Javascript to purchase tickets. The Arena has fully accessible, unisex toilets and changing rooms along with basic medical facilities and mental health first-aid. We will ensure however, that any fan mail is passed onto the Tour Management on the day of the show. 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