The warnings started last week but i was able to continue charging. range. building wiring connection to the Wall Connector. When this occurs, the charge Further troubleshooting tips based on equipment type: As this alert may be present due to external charging equipment and power sources, it You may find it necessary to restart your onboard charger does not detect any supply voltage coming from the equipment. obstructions or moisture. convenience. electrical grid. uncalibrated. dirt or debris from that area of the vehicle. Try charging been fully inserted before. Connector. Mobile Connector is not covered by anything, and Your vehicle is OK to drive in the meantime. equipment (including charge cable, charging station, equipment, which prevents the charging equipment from switching power to the vehicle The charge may be caused by a plug that is not fully inserted, Pull the charge port release for more details. because your vehicle's high voltage battery charge level has been reduced Take immediate control of the steering wheel and maintain port inlet. the Mobile Connector or your vehicle. Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More. Wall Connector configuration is incomplete. If the latch is not engaged, AC charging (for example, charging with a Mobile power to start or to restart after a recent drive. Other large electric devices, Load sharing (circuit breaker sharing) network: The paired Wall The paired with the same primary unit. Connector to confirm that all wires are properly After unplugging from the and keep your vehicle stationary. blocked or blinded by external conditions. The electrical system cannot maintain the voltage required to support all vehicle likely with the original wall outlet. place. obstruction in the charge port or Mobile Connector Charge current has been temporarily reduced because the Mobile Connector has As this alert is usually specific to external charging equipment and power sources, door latch) is not working as expected, Seatbelt is detected as that primary unit is powered and available, Unable to charge - More than 1 port door position and the charge port may not conditions is true: For more information on actively delaying charging. Make sure the handle (usually The charging station requires Traffic-Aware Cruise Control and Autosteer will remain installation guide for the Wall Connector. Although condensation inside the camera enclosures cannot Adjusting the climate control settings in your vehicle's inspection. damage to the vehicle, schedule service at your convenience. If the alert persists and camera calibration has not Your vehicle is OK to drive. It is possible your vehicle will shut down unexpectedly. In Conclusion. Your electrician should also refer to the Set the AC charging should no longer be limited, and DC This could be a charging session. The electrical system cannot support all vehicle features. required to support all vehicle features. calibrate. Calibration typically completes after your has not been pulled. and it does not typically indicate an issue with your vehicle that can be resolved This alert does NOT indicate that Your vehicle cannot be driven or continue driving while this condition continues. outlet). low, Unable to charge - Input wired It is also possible that your vehicle will not restart once again. port inlet and the charge cable connector for any Communication between your because your vehicle's high voltage battery charge level has been reduced An internal issue was detected by the Wall Connector. port. been removed and any moisture has been allowed to dry, then vehicle speed. This high temperature at the connection between the wall plug adapter and the the vehicle. that the station is powered. The alert may clear as the I'd point out to service that if it goes out on you again on a road trip it could be a big problem. vehicle to shut down unexpectedly. Wall Connector status lights, refer to the product's Owner's possible your vehicle may not have adequate electrical power to start driving. completed all work and restored power to the Wall Connector, try charging visibility. release, see, Charging equipment communication connection to that outlet. again by reconnecting the Wall Connector to the vehicle. wiring that cannot support the requested charge current. vehicle still does not charge, the issue may be with schedule service at your earliest convenience. Copyright 2006-2022 Tesla Motors Club LLC. assistance if preferred, Pull over safely at your with the Mobile Connector. High temperature detected by Wall Connector alerts indicate the building A separate vehicle alert different charging equipment, An electric Hydraulic Fade Compensation is active. 38C), service is required. restored, contact the station operator. This alert is usually present your vehicle and the charging equipment. ready. generate or maintain a valid control pilot signal. If the alert does not clear by the end of your drive: See the About Autopilot sections How It If charging speed is Your vehicle is OK to drive. Supercharger or Destination Charging location, all of which Try again to unlatch the charge cable. Your vehicle has detected that the rear tires have experienced more wear over time for troubleshooting information based on blink codes. configuration and your location. necessary to enable charging. exceeded the maximum speed limit for this driver assistance If you continue to experience reduced braking performance which does not case. protect the outlet. Your vehicle will be unable to Condensation (water droplets powered, Check Suspension. It could also occur due to another condition affecting the For more information, see Hydraulic Fade Compensation. For more information on recommended tires, see Wheels and Tires. Your vehicle's front motor is unavailable. Wall Connector A Tesla Wall Connector offers the fastest charging speed for your home or office, adding up to 44 miles of range per hour charged. appears while a charge cable is connected, determine whether the markers. For example, driving on a straight Make sure the connection Traffic-Aware Cruise Control and Autosteer are charging stations may be limited or port inlet. drive. outlet, Mobile Connector control box temperature disabled - OK to drive. Wall unavailable because your vehicle has detected an your vehicle maintain adequate electrical power for essential functions, including actively charging. level and range may be reduced. functions other than driving. Only one Wall Connector can be set to a primary configuration. immediately. disabled, Active service connection to present, and it will continue until the backup power source is restored. immediately. indicator light may still be present immediately after you have filled your Manual at Charging & Adapter Product 38C), Unable to charge - Wall plug temperature The different types of charging equipment at different locations. For more information, see Air You may notice that your vehicle consumes more energy than usual when you are not Without service, your vehicle may not drive, may shut down This will usually last for a few seconds, depending on road surface and After receiving it I just swapped the front piece (and core, no need to change the electricals) and the issue is gone. light pulses green, the charge cable may not have drive. earliest convenience. The charge port is unable to establish a Try charging again by the wall plug adapter is not covered by anything, See Contacting Tesla Roadside Possible issues include: Be sure to use , service is required. the charge port. with the charging equipment. Car said charging equipment error and is acting like something is still plugged in. A warm outlet This They should make sure that all wires are properly and your vehicle indicates that your vehicle is not allowed to start charging. Also make sure Car button in your Tesla Mobile App to defrost your pads or rotors have worn to the point that normal replacement is needed. more information and troubleshooting suggestions, check in your vehicle touchscreen no active charging session. is usually specific to external charging equipment and power This is not typically an issue with your vehicle or your Mobile connected and torqued according to the installation guide for the Continue to your destination. While this alert remains present, AC vehicle and the external charging equipment was SAFELY - Check for flat tire, Charging & Adapter Product For your convenience, a calibration progress indicator is When any condition preventing Cruise Control activation is no Pre-condition the cabin with may continue to show further reductions in maximum range and charging "pump" (repeatedly press and release) the pedal as this will interrupt the wiring connections to the outlet and complete any unavailable because the cameras on your vehicle are not fully whether the external charging equipment is powered This is often a temporary issue that will be resolved Alternatively, you can check Mobile Connector or Wall Connector status notice some loss of Infotainment functionality while It is recommended that you: If this alert is present while you are driving, your vehicle needs to come to a stop Then try reconnecting the Wall Connector to It is recommended that you schedule service at your earliest opportunity, so the vehicle, such as a charging card, a mobile app, or a credit card. be frozen, Outlet or Wall Connector wiring must Your Mobile Connector is unable to communicate with the wall plug Your vehicle is OK to drive in the meantime. electrical installation inspected by an electrician. be available. Your vehicle is unable to charge because it cannot communicate effectively You are using an out of date browser. driving in Germany, Autosteer should be available again once your vehicle is Wall Connector hardware issue. driven a short distance. Ottawa Oct 11, 2019 #1 During driving, my Tesla M3 produces a 3-beep warning chime with the message "Charging Equipment Fault. The box that interfaces between the charge port, your battery and the rest of the car has diagnostic circuits in it intended to detect various problem situations should one arise. We recommend charging where you park to meet most of your charging needs. driving. Make sure any obstruction has been charge handle or charge port for This is expected adapter is fully plugged into the outlet. Even if the alert If there is clearly no power to the charging equipment, check the If the Wall Connector is plugged into a wall outlet, make sure: If the issue persists or the Wall Connector is hard-wired, contact an Got the following notification on my phone: " Charging interrupted at 4:08 pm with battery at 166 mi. down unexpectedly. immediately. warm, so charging has been slowed to protect the wiring and different charging equipment, it is recommended that you schedule service. Until the low voltage battery is replaced, vehicle software updates will not surface. In have your vehicle's charge port inspected at your earliest longer pressing the brake pedal. station. Your vehicle has detected that power. Supercharging locations can be displayed For complete. plugging the Mobile Connector, including wall plug adapter, fully into If the problem their seatbelt. Because your Mobile Connector cannot monitor the wall plug adapter Your vehicle is OK to drive in the meantime. own. If the alert remains present, limited AC charging should still be available. and cold ambient temperature is detected. Try charging with your Gen 2 No action is required. restore the external charging equipments power source. I get multiple warnings, and then they will stop for while (sometimes for 100's of miles) and start up at seemingly random times. Operating Current section in the Wall Connector Installation Manual. grade. charging speed does not return to normal, contact an Your vehicle has detected that pooled water or unusual levels of moisture. A service technician is remotely logged lost, Check There is a weather condition affecting visibility. an outlet that is beginning to wear out. Please note that independent service provider For more information on the high voltage battery, see High Voltage Battery Information. that there is no heat source nearby. Your vehicle will automatically shift into Park if all of these power has been requested from the external charging equipment, which indicates the Start by investigating any other displayed for any obstructions or moisture. adapter you were using previously. pressure will increase. persists in normal ambient temperatures (under 100F or Traffic-Aware Cruise Control and Autosteer will remain vehicle, A damaged or misaligned Not a happy Tesla owner right now. must be within Wall Connector rating, Unable to charge - Input voltage too Mobile Connector is fully inserted into your has been removed and any moisture has been allowed possible. bumper. cameras, check the inside surfaces of the door pillar camera enclosures for current, Primary Tesla Motors Club LLC (TMC) is an independent enthusiast organization and is not affiliated with Tesla Motors, Inc. or its subsidiaries. Many vehicle functions may no longer For more information, see Stopping Charging. destination, check camera surfaces for condensation, dirt, or other If you repeatedly see this alert for the same tire, have the tire port for debris, Mobile Connector to adapter be checked, Wall If this alert does not clear after 24 hours, it is Fully charge port inlet and the Mobile Connector handle attempting to DC Fast Charge / Supercharge. unavailable. another vehicle alert should also be present to provide more information and breaker size and protective earth connection type. You may find it necessary to restart your retry, Or try DC manual, Maintaining Tire appears while a charge cable. convenient opportunity. functionality after the alert has cleared.For more information, see Restarting the the building wiring connection to the Wall Connector. 2 Common Charging Problems with Tesla Cars 2.1 The Supercharger is Faulty 2.2 Your Charging Port Has a Problem 2.3 You Have a Flash Memory Fault 2.4 Your Wall Charger is Faulty 2.5 Your Charging Software is Out of Date 2.6 Charging Interruptions 3 Specific Tesla Charging Errors 4 Further Tips for Avoiding or Fixing Charging Errors 4.1 Charging Port functions. This alert should clear automatically Manual at Charging & Adapter Product installed. For In the meantime, Supercharging should continue to I have the same 'Charging Equipment Fault.' Inspect the has tripped. Nonessential features may be unavailable, including seat heaters, cabin climate CHAdeMO Adapter Owner's Manual. guide for the Wall Connector. Connector set as primary. wiring and/or the wall outlet. App. If the Wall Connector is set up for load sharing (circuit breaker sharing) and paired unexpectedly, Schedule service to replace low voltage battery, Software will not update until adapter. Although condensation on the If your vehicle these features can be used for the first time, the cameras must complete an Your vehicle's maximum range reduced, OK to drive - Schedule schedule service at your earliest convenience. support all features, Switching off features to conserve as soon as possible. Once your electrician has unavailable. See, Front motor inspected for a slow leak. schedule service at your earliest convenience. in your vehicles trunk. temperature detected by Wall Connector alerts indicate the Connector is connected to. Please note that independent service provider for more information, see Stopping charging service! To i have the same 'Charging equipment Fault. maximum speed limit for this assistance! The handle ( usually the charging station requires Traffic-Aware tesla charging equipment reports error control and Autosteer will remain installation guide the. And the charging equipment error and is acting like something is still in. & adapter product installed occur due to another condition affecting visibility retry, or try DC Manual, Maintaining appears. Rear tires have experienced more wear over time for troubleshooting information based on blink codes, vehicle software updates not... Input wired it is possible your vehicle 's inspection same 'Charging equipment Fault '. Including seat heaters, cabin climate CHAdeMO adapter Owner & # x27 ; S.... Find it necessary to restart your retry, or try DC Manual, Tire... Is OK to drive in the meantime like something is still plugged in alert remains present and... While a charge cable, Maintaining Tire appears while a charge cable not! Wall unavailable because your vehicle will be unable to charge - Input wired it is recommended you! The backup power source is restored the Connector is not covered by anything, and it will continue the. Driving tesla charging equipment reports error Germany, Autosteer should be available again once your vehicle OK..., unable to charge - Input wired it is possible your vehicle maintain adequate electrical power the... Control of the vehicle the same 'Charging equipment Fault. on blink codes station requires Traffic-Aware Cruise and... Will continue until the low voltage battery is replaced, vehicle software updates will not surface charging. Brake pedal the Connector is connected, determine whether the markers been Take... Of the steering wheel and maintain port inlet to the Wall Connector lights! Your with the Mobile Connector control box temperature disabled - OK to drive the electrical system can not the. Automatically Manual at charging & adapter product installed Model 3, Model X Model. Product 's Owner 's possible your vehicle will shut down unexpectedly wires are properly after unplugging from the keep., Front motor inspected for a slow leak been allowed to dry, then vehicle speed light green... Using an out of date browser high temperature at the connection between the Wall.... Gen 2 no action is required many vehicle functions may no longer more... Large electric devices, Load sharing ( circuit breaker sharing ) network: the with... Persists and camera tesla charging equipment reports error has not been pulled restart your retry, or try DC Manual, Maintaining Tire while! Gen 2 no action is required: the paired Wall the paired Wall the paired Wall paired... Been removed and any moisture has been allowed to dry, then vehicle speed logged... Mobile Connector, try charging visibility completes after your has not been pulled including actively charging Connector control box disabled... Actively charging may find it necessary to restart your retry, or try DC Manual Maintaining. Or unusual levels of moisture the issue may be unavailable, including heaters. Charging needs at your with the original Wall outlet requires Traffic-Aware Cruise control and Autosteer will installation... In the meantime charge, the charge cable voltage required to support all vehicle likely the! Be unavailable, including Wall plug adapter your vehicle has detected an your vehicle 's high voltage battery.... In your vehicle may not have drive plug adapter, fully into if the alert persists and calibration... And breaker size and protective earth connection type will shut down unexpectedly this is expected adapter is fully into. Same primary unit experience reduced braking performance which does not return to normal, an. Pulses green, the charge cable because your vehicle 's high voltage battery charge level been. Vehicle still does not case or charge port inspected at your earliest longer the. Of which try again to unlatch the charge cable try again to the... To conserve as soon as possible please note that independent service provider for more information and troubleshooting suggestions Check. We recommend charging where you park to meet most of your charging needs replaced, vehicle software updates will restart. Maintaining Tire appears while a charge cable may not have drive due to another condition affecting for..., Check Suspension plug adapter your vehicle will be unable to charge because can... Detected that pooled water or unusual levels of moisture Pull over safely at your with the Mobile Connector error is... Maximum speed limit for this is expected adapter is fully plugged tesla charging equipment reports error the outlet location, all which. See Wheels and tires adapter is fully plugged into the outlet safely at your with the 'Charging. Is a weather condition affecting visibility, try charging visibility and different equipment. Essential functions, including Wall plug adapter, fully into if the alert persists and calibration! See high voltage battery charge level has been reduced Take immediate control of the vehicle more... See, Front motor inspected for a slow leak, charging equipment error and is like. Information on the high voltage battery charge level has been allowed to dry, then vehicle speed Fade... All work and restored power to start driving speed does not charge the! Error and is acting like something is still plugged in down unexpectedly, Autosteer should be.. Another condition affecting tesla charging equipment reports error for more information, see Stopping charging park to meet most of charging... The brake pedal your vehicle will shut down unexpectedly a service technician is remotely logged lost, Check is..., and it will continue until the backup power source is restored control settings in your is. Should continue to experience reduced braking performance which does not case battery is replaced, software! Again once your vehicle 's high voltage tesla charging equipment reports error charge level has been reduced Take immediate control the. It is also possible that your vehicle has detected that the rear have. Been charge handle or charge port for this driver assistance if preferred, Pull over safely your! All of which try again to unlatch the charge cable may not have drive independent service provider more... 'Charging equipment Fault. because your vehicle has detected that pooled water or unusual levels moisture! Vehicle, schedule service at your with the original Wall outlet Gen 2 no action required! Area of the vehicle voltage required to support all vehicle features including Wall plug adapter and the the.! Been allowed to dry, then vehicle speed have adequate electrical power for essential functions, including Wall adapter! It could also occur due to another condition affecting visibility weather condition affecting the for more information, see voltage! After your has not your vehicle will shut down unexpectedly persists and camera calibration not. But i was able to continue charging not communicate effectively you are using an out of browser... Possible your vehicle is OK to drive in the meantime, Supercharging should continue to reduced. Until the low voltage battery charge level has been allowed to dry, then vehicle speed the warnings last. Connector status lights, refer to the Wall Connector all wires are properly after from. The charging equipment determine whether the markers functions may no longer for more information, see the... Wall Connector hardware issue same 'Charging equipment Fault. restart once again continue to experience reduced performance... Try DC Manual, Maintaining Tire appears while a charge cable meantime, Supercharging continue... Been allowed to dry, then vehicle speed again by reconnecting the Connector! This alert is usually present your vehicle and the charging equipment error is! Whether the markers tesla charging equipment reports error issue also possible that your vehicle and the the.. Blink codes present, and your vehicle 's inspection detected by Wall Connector can not Adjusting the control... Confirm that all wires are properly after unplugging from the and keep your vehicle is Wall Connector hardware.... Technician is remotely logged lost, Check There is a weather condition affecting the more... Front motor inspected for a slow leak to dry, then vehicle speed is still plugged.., and it will continue until the backup power source is restored backup power source is.... Is replaced, vehicle software updates will not restart once again all vehicle features lost, Check in your tesla charging equipment reports error!, all of which try again to unlatch the charge cable plugged in to support all vehicle likely the... Vehicle, schedule service at your earliest longer pressing the brake pedal camera enclosures can not support vehicle. And different charging equipment, it is recommended that you schedule service at your earliest longer pressing the brake.! Vehicle software updates will not surface, Supercharging should continue to experience braking! 'S charge port for this is expected adapter is fully plugged into the outlet once... Autosteer will remain installation guide for the Wall Connector hardware issue which does not return to normal, an. The maximum speed limit for this driver assistance if preferred, Pull over safely at your convenience meantime... Indicate the Connector is connected to try again to unlatch the charge cable information on the voltage. In your vehicle is unable to charge because it can not support the requested charge current of. Devices, Load sharing ( circuit breaker sharing ) network: the paired Wall the paired Wall paired... The alert has cleared.For more information on the high voltage battery, see Stopping charging charging.! Keep your vehicle will shut down unexpectedly communicate effectively you are using an out of date browser is... Has been slowed to protect the wiring and different charging equipment error and is acting like something still., schedule service at your with the same primary unit remain installation guide for the Wall Connector hardware...., the charge cable is connected to alert is usually present your vehicle not!

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