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Sometimes there was a slight difference in the features offeredor our price for the item included accessoriesor our warranty was better. Get exclusive email-only offers and advance notice about sales & events. When Internet shopping was introduced, we determined outside Internet shopping sites could not be included in our Price Match Policy because there is a vast difference in the cost of doing business via mail order vs. over the counter. 07031-2042-109 DSN Number 431-3641 Hours of OperationBetreibszeiten Mon-Sun 1000-1900 Holidays 1100-1700 About Main Exchange - Panzer Kaserne Describe your BusinessBeschreiben Sie Ihr Geschft Map View Get Directionsx Main Exchange - Panzer Kaserne Categories Exchange (AAFES) Share This PageTeile diese Seite AAFES Base Exchange accepts credit cards. The Exchange 2023 The EXCHANGE. please contact store associates or go to the Exchange's Customer Service website to provide your concern or feedback. United States, Mon-Fri 0900-1700 Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. Your shopping at the Exchange facilities benefit the military community through contributions and a dividend that support MWR programs of the Marine Corps, Army, Air Force, and Navy. Get exclusive email-only offers and advance notice about sales & events. Military Star Card assistance can also be found by visiting the Exchange Online Store and following the links to chat online with a live Military Star Customer Service Representative. Officer If a customer buys an item from us and finds it currently advertised for less (whether at an Exchange, Navy, or Marine Corps exchange or a local retailer), we'll refund the difference when presented a receipt within 14 days of purchase. . HR Office (850) 678-7111 Ext 227. 2023 The EXCHANGE, You can also search by City/State or Base Name. Matthew A. Beatty General ManagerJB Lewis-McChord. The Exchange offers name brand clothing, one of the largest furniture stores in the organization on Camp Foster, several name brand fast food options with delivery at select locations, services options for your cleaning needs, floral options, new car sales/motorcycle, local vendor shops, school meal programs and much more. AAFES supports an extremely mobile customer base. Check the "aafes employee self service login page" Portal here to get the information that you are looking for and Just click on the result pages. In addition to low prices, our Military Star card offers a low interest rate and is now recognized by all services at military Exchanges. Every cent we earn goes back to our customers in one form or another! 97, David SwensonGeneral ManagerOkinawa Consolidated Exchange. They are keys to the success of the Exchange and our headquarters. Post Exchange. Dallas, TX 75266-0202 Our focus is to deliver quality goods and services at competitively low prices at our 3,100+ locations worldwide and available 24-hours a day online. The headquarters organization is divided into directorates. (If customers do not receive notification within 30 days, we will redeem their rain checks for any item in the same category for an additional 10 percent discount over and above the original percentage discount.). Serving the Rugged Professional", Survivor Outreach Services | Total Army Sponsorship | Safety, Human Resources | Civilian Expeditionary Workforce, U.S. Army Environmental Command | Assistant Secretary of the Army for Installations, Energy & Environment, 174th Infantry Brigade, First Army Division East, 325th Expeditionary Military Intelligence Battalion, AAAFES Army and Air Force Exchange Service - AAFES, Army Reserve Career Division 1st Battalion, Det 1, 3200th Strategic Intelligence Group, U.S. Army CID, Major Procurement Fraud Unit (MPFU), U.S. Army Corps of Engineers - New England District, Assistant Secretary of the Army for Installations, Energy & Environment. Since visual confirmation is not possible, we must require customers SSNs & birth dates for at least the first visit. This is a break-even policy we believe is fair and equitable. See details and enter for your chance to win! 220 Mall Lane, Suite 2 The Exchange overseas gas pricing policy meets both objectives. Army Every cent we earn goes back to our customers in one form or another. Visit your Exchange facilities. GMs are not authorized to offer merchandise discounts to members of private organizations to support fundraising or membership drives. 2023 The EXCHANGE. Download Adobe Acrobat to view pdf documents. The Okinawa Exchange offers a vast variety of Retail, Services, and Food options to select from. In these facilities, the Exchange employs more than 40,662 worldwide. The Exchange is in business to serve soldiers, airmen and their families around the world. Marine Corps FAQs. Retired We have an Express/Class Six Store in front of the Main Exchange complex. Tampa, FL 336215050 Bldg 5280 Pendleton Ave MS 46 Fairchild AFB, WA 990119447 QA Links. The Exchange management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where you are heard. We hope this better explains the reasoning behind the requirement and provides some assurance in the protection of your private information. See details and enter for your chance to win! Our policy is to ensure customers are completely satisfied. Suggest an edit Report this Listing Are You a Local Business? Note: Italian POL coupons expire each year on the 30th of September. Plus, many Internet retailers are willing to sacrifice their earnings for sales volume in an effort to get customers to use their sites. About the Exchange. Shopping the Exchange pays dividends! Customers are charged the advertised price and the item is shipped. 125 were here. Dispensing costs are reviewed and updated annually based on the prior-year operating results. This is by DoD Directives and will always be required for fiscal transactions done at any military exchange until the military services and DoD develop and deploy alternate methods of identifying service members and their families. FAQs. However, the DoD has determined that pennies are too heavy and are not cost effective to ship. An even exchange or refund can be made within 90 days, except as follows. Sustainability. Get exclusive email-only offers and advance notice about sales & events. See details and enter for your chance to win! (Include full name and new mailing address) A refund check will be mailed to your new address within three days of receipt of coupons. Exchange Post. AAFES BASE EXCHANGE - 13 Reviews - Department Stores - Bldg 1250, Wright Patterson AFB, OH - Phone Number - Yelp AAFES Base Exchange 13 reviews Unclaimed $$ Department Stores Frequently Asked Questions about AAFES Base Exchange What forms of payment are accepted? Okinawa, 1-512-672-7560 Exception will be made for customers who were deployed upon presentation of orders. About My Order. We also generate over $420,000 annually to Fairchild AFB MWR Programs. The Exchange management also attends Command briefs, Advisory Council Boards and other forums to where you are heard. Get exclusive email-only offers and advance notice about sales & events. In 2006, the Exchange Catalog and Exchange Online store offered customers more. Contact . About My Order. We are truly Family Serving Family at the Exchange. Clear Creek Exchange Coast Guard Each facility manager is empowered to work with you, should you have any questions or concerns. Get exclusive email-only offers and advance notice about sales & events. There are 70 military authorizations in the Exchange worldwide. If a customer sees an identical item currently advertised by a Navy or Marine Corps exchange their local shopping community for less than the Exchange price, the customer can bring in the ad and we will match the price. Accordingly, the Exchange pays state, federal and local motor fuel taxes, as well as underground storage fees, etc. Product Recalls & Alerts. Box 660202, Dallas, TX 75266-0202. 2023 The EXCHANGE, You can also search by City/State or Base Name. We go where you go to improve the quality of your lives through goods and services we provide. Gas pricing is a very complex issue, greatly impacted by world markets, political and economic factors. Unknown Good work environment, but very low pay General Manager Every cent we earn goes back to our customers in one form or another. Unfortunately, there are occasions when we misjudge the demand for a particular item or there is a manufacturer shipping problem and the item(s) does not arrive in time for the sale. As a federal instrumentality, the Exchange is subject to DoD regulation concerning use of our resources, to include support of individuals, groups and units. We serve as a partner with the MWR community to improve the quality of life for today's military family. Customer Service Representative (Former Employee) - Lakewood, WA - September 23, 2022 The workload was manageable as co-workers would often help out when they saw the need. We are focused on our customers and welcome you to provide comments to me at nguyenn@aafes.com, and I look forward to hearing from you. For refund requests without a sales receipt, a merchandise card equal to the amount of the merchandise is offered. AAFES Taco Bell TAKEAWAY ONLY . If a customer requests a refund with a sales receipt, a refund will be made (in the same form of payment as original purchase or Exchange gift card). See details and enter for your chance to win! The federal and state motor fuel taxes and other applicable fees paid by the Exchange are included in the motor fuel price to the military customer and paid to the appropriate taxing authority. Our employees have been trained to ensure all customers are treated fairly and with respect when making refunds or adjustments. Commissaries are funded by tax dollars and sell groceries and other household merchandise at cost plus a five percent surcharge, which is used to pay for commissary construction and renovation projects. How is AAFES Base Exchange rated? We treat our customers to a variety of shopping and dining experiences, with numerous retail stores, local concession operations and a . Mon-Sat 1000-1900 . Generally speaking, retirees traveling and not living overseas do not have Exchange privileges. javascript must be enabled for the correct page display. For items identified as "special buy" and "limited quantity," we will substitute a comparable item of choice in the same category at an equal or greater savings. You truly get a return on your shopping investment when visiting your local Exchange. 101 W. Spaatz Rd. In addition to low prices, our Military Star Card offers a low interest rate and is now recognized by all services at the military Exchanges. Mail order companies do not incur the amount of overhead expense (personnel cost, direct expenses, depreciation, etc.) Steven Smith Mon 0700-2100 Sat 0800-2100 . DSN 318-430-1168. Also, we found some items on the Internet looked "identical" to what the Exchange stocked, but were actually not identical. Air Force They include a barber and a beauty shop, alterations, Military Clothing Store and an electronics accessory store. The SSN is also used to identify authorized customers as well as those whose check cashing privileges are suspended. Consequently, the SSN will continue to be required for certain financial transactions at military exchanges until the military services and DoD develops alternate methods of identifying service members and their families. Mail the POGs to the Exchange HQ and a refund check will be mailed to your home: HQ The Exchange FA-T / TOFA-T PO Box 650428Dallas, TX 75265-0428. We must establish our prices to cover operating expenses such as inventory costs, employee salaries, utilities, plus new construction and renovations of existing facilities. The Exchange offers a wide variety of services including a Main Exchange Shopping Mall which houses a Charley's Grilled Subs, Happy Cup Coffee Shop, Barber Shop, Laundry/DC and Optical Shop. The only real potential for your information to be leaked would be if someone was watching you type in your SSN & birth date. AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. CONUS DISTRIBUTION CENTERS . Authorized patrons can use their Military Star card, which allows our customers to buy now and pay later. DPW Service Order Form (Garrison Only) 2. AAFES KADENA BX UNIT 35163 Our Best Price Program guarantees to match any advertised item that may be lower anywhere in the community, guaranteed up to 14 days after the purchase. They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. The SSN is the number used by the Department of Defense (DoD) to identify service members and their authorized dependents in all fiscal transactions. Sustainability. Upon returning home (outside OIF / OEF), customers have two options for reimbursement: 1. The main store at Fairchild AFB encompasses over 34,000 square feet and carries a complete line of products from clothing and jewelry to outdoor living. In addition I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. You will be contacted about your comment within five working days. Shop Army & Air Force Exchange Service DEALS CLEARANCE WEEKLY AD Tyndall Main Exchange Tyndall Main Exchange 220 Mall Lane, Suite 2 Building 950 Tyndall AFB , FL 324035555 United States Store Hours: Mon-Fri 0900-1700 Sat 0900-1700 Sun Closed Phone: 850-286-5880 HR Office (850) 678-7111 Ext 227 Food Court COVID-19 Notice If the system shows an amount is due to the Exchange, we will apply the customer's refund toward the debt. We must also avoid unnecessary risk of liability that could divert resources from the dividend. Finance Customer Service Open for Virtual Appointment but can make physical appointments for emergencies . Sun 100-1700 . 036-868-2280. Our progress and growth are the result of your loyal patronage and each associates contribution and dedication in taking responsibility to ensure we have the right merchandise, at the right place; while providing you the very best customer service possible. Charlyne CJ Morganfield You barely have time to take a lunch Was this review helpful? I look forward to making us your first shopping choice. Most states require the collection of state sales taxes even by military exchange concessionaires. Doing Business With The Exchange. HR Office 254-532-9514, Bldg. In addition, I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. AAFES Exchange Service insights Based on 299 survey responses Areas for improvement Trust in colleagues Sense of belonging Fair pay for job Fun workplace Outdoor Living (Former Employee) - Fort Polk, LA - December 1, 2022 Fun and exciting. 4081(a) is the US code that covers Federal Tax on gasoline). Returns & Exchanges. GMs may disapprove fundraisers that compete with the Exchange or our concessionaires and vendors, or may limit items that can be sold. . Again, the Fort Hood Team welcomes you and extends our thanks and appreciation for your continued support and patronage. VetVerify is a shared verification service of the four military exchanges (AAFES, NEXCOM, MCX and CGX) that supports the Veterans online shopping benefit by verifying Veterans who cannot be authenticated by the exchanges alone. 48830 Washington Street & Clear Creek, Charlyne CJ Morganfield Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. United States, 253-964-3161 Our policy is to set prices based on the U.S. Department of Energy's (DoE) weekly average for each grade of gasoline in the continental U.S. plus the unique incremental costs which the Exchange incurs in each overseas market. Branch: If you think your situation is exceptional, case-by-case Exchange Privilege concerns should be addressed with legal and customs officials or Exchange managers. Bldg 4250 Clear Creek Blvd We ask customers for their SSNs so we may enter them into our check-verification system to determine if they have an outstanding amount due to the Exchange. Shipping & Delivery. United States, Mon-Fri 0900-2000 Please be sure you bring two forms of current government photo ID, and if you are a family member we will also need a copy of your sponsors orders. Olympic Services Mall Facilities: Bldg. We are proud to serve the best customers in the world here at the Great Place. At the same time, we have a financial commitment to support the morale, welfare and recreational (MWR) activities of the Army and the Air Force (i.e., libraries, bowling alleys, gyms, golf courses and more). Exchange Quick Facts. The SSN is used to process involuntary collections of unpaid dishonored checks should the customer fail to voluntarily repay the debt. A variety of concessions operate inside the Exchange complex. Domestic Traffic Customer Service Office: (214) 312-3015. International Traffic Customer Service Office: (214) 312-2876 . Mon-Fri 0800-1700 Sat 0900-1400 Sun Closed Or visit docsdental.health Janz Medical Supply (813) 443-8852 Mon-Fri 0900-1800 Sat (Appointment Only) Sun Closed Barber Shop (813) 840-0087 Mon-Fri 0730-1800 Sat 0900-1600 Sun 1000-1600 Stylique Salon (813) 840-0525 Mon-Fri 0900-1700 Sat 0900-1600 Sun Closed General Nutrition Centers (813) 840-2505 Customer Service. 3108 N Boundary Blvd In these cases we will satisfy customers with one of the following options when possible: Issue "rain checks" on regularly stocked merchandise to ensure our customers can later purchase the item at the sale price. Historically, this has proven to be a flawed business model that has resulted in the failure of a great number of Internet retailers. Phone Number 06371-407-9100 Hours of Operation Mon-Sat 0900-2000 Sun 1000-2000 US Holidays 1000-1900 Visitors, parents and in-laws (non-ID card holders), when accompanied by an authorized sponsor, may enter but may not make purchases. Your online security is certainly something we strive to protect, and the entire transaction from login to order confirmation is SSL secured with 128bit encryption. If the system is clear, no record is kept of the inquiry. We are always looking for photos, memorabilia or documents pertaining to The Exchange and its origins. 2023 The EXCHANGE, You can also search by City/State or Base Name. When a customer presents a check for cash or purchase, we enter their SSN into our cash register system, which indexes the checking account number to their SSN in order to identify the writer if the check is returned dishonored. . Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. Army and Air Force Exchange Service generated $223 million for military Quality-of-Life programs. 15 days: Computers, tablets, GPS units and the following unopened items: software/peripherals, iPods and prerecorded music/videos/video games. Contact Us. In 2006, the Exchange Catalog and Exchange Online store offered customers more than 25,000 items via the online site, thousands of items from vendor partners and hundreds of thousands of items from ExchangeOnlineMall.com partners. Sun 1000-1700 . Enlisted Senior Vice Presidents, Directors, and Special Staff (Inspector General and General Counsel) are our department heads. AAFES returns earnings to the Army and Air Force to improve troops quality of life and to provide a dividend to support MWR programs. Tyndall AFB Exchange is proud to serve you, the best customers in the world..We are committed to providing a high level of customer service to Tyndall AFB and the surrounding communities. The goal of the MacDill AFB Exchange is to be our customer's first choice by providing high quality merchandise and services at low prices. If the last digit of the total purchase ends in one, two, eight or nine, your total purchase will be rounded to the nearest dime. They do so hoping that this practice will encourage customers to keep doing business with them. Sun Closed, 850-286-5880 2023 The EXCHANGE, You can also search by City/State or Base Name. On behalf of the entire Fort Hood Exchange staff, we welcome you to YOUR Exchange. Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item, guaranteed up to 14 days after the purchase. Main Store Bldg. 5488 (254) 539-4016. Our Exchange facilities are located off exits 119 - 125 from I-5. Mon- Sun 0900-2130 Phone: 253-964-3161 HR Office (253) 964-2522 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. This sometimes means we sell gasoline below cost. Each situation is handled individually to ensure customer satisfaction. Get exclusive email-only offers and advance notice about sales & events. In addition each facility has customer comments cards. 2023 The EXCHANGE, You can also search by City/State or Base Name. For Overseas Customers. Because of liability and other concerns, GMs are not authorized to approve fundraisers involving bagging merchandise, washing cars or pumping gas for tips, or those that use passive collection jars at cash registers or other customer service areas. 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